We have 7 days return policy. Please ensure that the product you return are unused, unworn as like the Original product are intact.
In case of Replacement or exchange the Shipping is chargeable up to Rs.100
If your replacement is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at : Support@motoshima.shop
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and re-deliver the replacement product within 3-4 days.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
SHIPPING POLICY:
All orders will be processed within 1-2 days and we will deliver all the product within 5-6 business days.